:root {
  --bg: #f6f7fb; --surface: #ffffff; --surface-2: #f1f3f9; --border: #e4e7ef;
  --text: #171a26; --muted: #6a7088; --brand: #4f46e5; --brand-2: #6d66f0; --brand-soft: #eceafd;
  --green: #16a34a; --green-soft: #e6f6ec; --amber: #b45309; --amber-soft: #fdf3dc;
  --red: #dc2626; --red-soft: #fdeaea; --blue: #2563eb; --blue-soft: #e6effd; --gray-soft: #eceef4;
  --shadow: 0 1px 2px rgba(20,24,40,.05), 0 6px 20px rgba(20,24,40,.05);
  --radius: 14px;
}
@media (prefers-color-scheme: dark) {
  :root {
    --bg: #0e1018; --surface: #161927; --surface-2: #1d2131; --border: #272c40;
    --text: #eceef6; --muted: #9098b3; --brand: #7c75ff; --brand-2: #948eff; --brand-soft: #24225a;
    --green: #4ade80; --green-soft: #12301f; --amber: #fbbf24; --amber-soft: #38290c;
    --red: #f87171; --red-soft: #3b1616; --blue: #6ea0ff; --blue-soft: #162548; --gray-soft: #232838;
    --shadow: none;
  }
}
* { box-sizing: border-box; }
html, body { margin: 0; }
body { font: 15px/1.5 Inter, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; background: var(--bg); color: var(--text); -webkit-font-smoothing: antialiased; }
h1 { font-size: 24px; margin: 0; letter-spacing: -.02em; }
h2 { font-size: 16px; margin: 0 0 12px; letter-spacing: -.01em; }
h3 { font-size: 14px; margin: 0 0 8px; }
a { color: var(--brand); text-decoration: none; }
a:hover { text-decoration: underline; }
.muted { color: var(--muted); }
.small { font-size: 13px; }
.mono { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 12.5px; }

/* layout */
.shell { display: grid; grid-template-columns: 240px 1fr; min-height: 100vh; }
.side { background: var(--surface); border-right: 1px solid var(--border); padding: 20px 14px; position: sticky; top: 0; height: 100vh; display: flex; flex-direction: column; gap: 4px; overflow-y: auto; }
.brand { display: flex; align-items: center; gap: 10px; font-weight: 700; font-size: 17px; padding: 4px 10px 18px; letter-spacing: -.02em; }
.logo { width: 30px; height: 30px; border-radius: 9px; background: linear-gradient(135deg, var(--brand), var(--brand-2)); display: grid; place-items: center; }
.nav a { display: flex; align-items: center; gap: 10px; padding: 9px 12px; border-radius: 10px; color: var(--muted); font-weight: 500; }
.nav a:hover { background: var(--surface-2); text-decoration: none; color: var(--text); }
.nav a.on { background: var(--brand-soft); color: var(--brand); }
.nav .sec { font-size: 11px; text-transform: uppercase; letter-spacing: .08em; color: var(--muted); padding: 16px 12px 6px; }
.side .foot { margin-top: auto; padding: 12px 10px 0; border-top: 1px solid var(--border); font-size: 13px; }
.main { padding: 28px 32px 60px; max-width: 1240px; width: 100%; }
.top { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-bottom: 22px; flex-wrap: wrap; }
.menu-btn { display: none; }

/* components */
.card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 20px; box-shadow: var(--shadow); }
.grid { display: grid; gap: 16px; }
.g4 { grid-template-columns: repeat(4, 1fr); } .g3 { grid-template-columns: repeat(3, 1fr); } .g2 { grid-template-columns: repeat(2, 1fr); }
.kpi .v { font-size: 28px; font-weight: 700; letter-spacing: -.02em; margin-top: 2px; }
.kpi .l { color: var(--muted); font-size: 13px; }
.btn { display: inline-flex; align-items: center; gap: 8px; border: 1px solid var(--border); background: var(--surface); color: var(--text); padding: 9px 15px; border-radius: 10px; font: inherit; font-weight: 600; cursor: pointer; }
.btn:hover { background: var(--surface-2); text-decoration: none; }
.btn.primary { background: var(--brand); border-color: var(--brand); color: #fff; }
.btn.primary:hover { background: var(--brand-2); }
.btn.danger { color: var(--red); }
.btn.sm { padding: 6px 11px; font-size: 13px; }
.btn:disabled { opacity: .55; cursor: not-allowed; }
.row { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.spread { justify-content: space-between; }
.badge { display: inline-block; padding: 2px 10px; border-radius: 999px; font-size: 12px; font-weight: 600; background: var(--gray-soft); color: var(--muted); white-space: nowrap; }
.b-green { background: var(--green-soft); color: var(--green); } .b-amber { background: var(--amber-soft); color: var(--amber); }
.b-red { background: var(--red-soft); color: var(--red); } .b-blue { background: var(--blue-soft); color: var(--blue); }
.b-brand { background: var(--brand-soft); color: var(--brand); }
.alert { padding: 12px 16px; border-radius: 12px; margin-bottom: 16px; font-weight: 500; }
.alert.warn { background: var(--amber-soft); color: var(--amber); } .alert.crit { background: var(--red-soft); color: var(--red); }
.alert.info { background: var(--blue-soft); color: var(--blue); }

table { width: 100%; border-collapse: collapse; }
th { text-align: left; font-size: 12px; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); font-weight: 600; padding: 10px 12px; border-bottom: 1px solid var(--border); }
td { padding: 12px; border-bottom: 1px solid var(--border); vertical-align: middle; }
tr:last-child td { border-bottom: 0; }
tr.click { cursor: pointer; } tr.click:hover td { background: var(--surface-2); }
.tablewrap { overflow-x: auto; }

label { display: block; font-weight: 600; font-size: 13px; margin: 0 0 6px; }
input, select, textarea { width: 100%; font: inherit; color: var(--text); background: var(--surface); border: 1px solid var(--border); border-radius: 10px; padding: 9px 12px; }
input:focus, select:focus, textarea:focus { outline: 2px solid var(--brand-soft); border-color: var(--brand); }
textarea { min-height: 120px; resize: vertical; line-height: 1.5; }
.field { margin-bottom: 16px; }
.hint { color: var(--muted); font-size: 12.5px; margin-top: 4px; }
.days { display: flex; gap: 6px; flex-wrap: wrap; }
.days label { display: inline-flex; align-items: center; gap: 6px; font-weight: 500; border: 1px solid var(--border); padding: 6px 12px; border-radius: 999px; margin: 0; cursor: pointer; }
.days input { width: auto; }
.days label:has(input:checked) { background: var(--brand-soft); border-color: var(--brand); color: var(--brand); }

.bar { height: 10px; background: var(--surface-2); border-radius: 999px; overflow: hidden; }
.bar > i { display: block; height: 100%; background: var(--brand); border-radius: 999px; }
.bar.warn > i { background: #f59e0b; } .bar.crit > i { background: var(--red); }
.funnel { display: grid; gap: 8px; }
.funnel .fr { display: grid; grid-template-columns: 150px 1fr 48px; gap: 12px; align-items: center; font-size: 14px; }

.cols { display: grid; grid-template-columns: repeat(24, 1fr); gap: 4px; align-items: end; height: 150px; margin-top: 8px; }
.col { display: flex; flex-direction: column; justify-content: flex-end; height: 100%; align-items: stretch; }
.col .stack { background: var(--surface-2); border: 1px solid var(--border); border-radius: 4px 4px 0 0; display: flex; flex-direction: column; justify-content: flex-end; overflow: hidden; min-height: 2px; }
.col .stack i.ok { display: block; background: var(--green); }
.col span { text-align: center; font-size: 10px; color: var(--muted); margin-top: 3px; }
.hero { background: linear-gradient(135deg, var(--brand-soft), var(--surface)); border: 1px solid var(--border); border-radius: 18px; padding: 24px; box-shadow: var(--shadow); }
.hero-name { font-size: 24px; font-weight: 700; letter-spacing: -.02em; }
.hero-summary { margin-top: 18px; background: var(--surface); border: 1px solid var(--border); border-left: 4px solid var(--brand); border-radius: 12px; padding: 16px 18px; }
.hero-summary p { margin: 6px 0 0; font-size: 16.5px; line-height: 1.55; }
.hero-label { font-size: 11.5px; text-transform: uppercase; letter-spacing: .09em; color: var(--brand); font-weight: 700; }
.hero-next { margin-top: 10px; padding: 8px 12px; background: var(--surface-2); border-radius: 8px; font-size: 14px; }
.chips { display: grid; grid-template-columns: repeat(2, 1fr); gap: 8px 16px; font-size: 14px; }
.chips > div { display: flex; justify-content: space-between; align-items: center; gap: 8px; padding: 6px 0; border-bottom: 1px dashed var(--border); }
.chip { display: inline-block; min-width: 40px; text-align: center; padding: 1px 10px; border-radius: 999px; font-size: 12px; font-weight: 700; }
.chip.yes { background: var(--green-soft); color: var(--green); } .chip.no { background: var(--gray-soft); color: var(--muted); } .chip.na { color: var(--muted); }
.player { width: 100%; height: 44px; border-radius: 999px; }
.sep { border: 0; border-top: 1px solid var(--border); margin: 14px 0; }
mark { background: color-mix(in srgb, var(--amber) 28%, transparent); color: inherit; padding: 0 2px; border-radius: 3px; }
.ev { font-size: 13.5px; padding: 5px 0; }
.timeline > div { font-size: 12.5px; padding: 2px 0; color: var(--muted); }
.timeline-list { display: grid; gap: 4px; }
.tl { display: grid; grid-template-columns: 110px 1fr; gap: 14px; padding: 12px; border-radius: 12px; color: inherit; border: 1px solid transparent; }
.tl:hover { background: var(--surface-2); text-decoration: none; border-color: var(--border); }
.tl-date { color: var(--muted); font-size: 13px; padding-top: 2px; }
.kindchip { display: inline-flex; gap: 8px; align-items: center; border: 1px solid var(--border); padding: 7px 14px; border-radius: 999px; cursor: pointer; font-weight: 500; background: var(--surface); }
.kindchip b { background: var(--gray-soft); border-radius: 999px; padding: 0 8px; font-size: 12px; }
.kindchip.on { background: var(--brand-soft); border-color: var(--brand); color: var(--brand); }
@media (max-width: 700px) { .chips { grid-template-columns: 1fr; } .tl { grid-template-columns: 1fr; gap: 4px; } }
.chat { display: grid; gap: 10px; }
.msg { max-width: 82%; padding: 10px 14px; border-radius: 14px; }
.msg.ia { background: var(--brand-soft); justify-self: start; border-bottom-left-radius: 4px; }
.msg.cliente { background: var(--surface-2); justify-self: end; border-bottom-right-radius: 4px; }
.msg small { display: block; color: var(--muted); font-size: 11px; margin-bottom: 2px; font-weight: 600; }
.tabs { display: flex; gap: 6px; margin-bottom: 16px; border-bottom: 1px solid var(--border); }
.tabs a { padding: 8px 14px; color: var(--muted); font-weight: 600; border-bottom: 2px solid transparent; }
.tabs a.on { color: var(--brand); border-color: var(--brand); text-decoration: none; }
.empty { text-align: center; padding: 40px 16px; color: var(--muted); }
.dot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; background: var(--green); margin-right: 6px; animation: pulse 1.6s infinite; }
@keyframes pulse { 50% { opacity: .3; } }

/* login */
.login { min-height: 100vh; display: grid; place-items: center; padding: 20px; }
.login .card { width: 100%; max-width: 400px; padding: 32px; }
.login .brand { padding: 0 0 20px; justify-content: center; font-size: 22px; }

#toast { position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%) translateY(20px); background: var(--text); color: var(--bg); padding: 11px 18px; border-radius: 12px; opacity: 0; pointer-events: none; transition: .25s; z-index: 50; max-width: 90vw; }
#toast.show { opacity: 1; transform: translateX(-50%) translateY(0); }

@media (max-width: 900px) {
  .shell { grid-template-columns: 1fr; }
  .side { position: fixed; left: 0; top: 0; z-index: 30; width: 260px; transform: translateX(-100%); transition: .2s; }
  .side.open { transform: none; box-shadow: 0 0 40px rgba(0,0,0,.3); }
  .menu-btn { display: inline-flex; }
  .main { padding: 18px 16px 60px; }
  .g4, .g3 { grid-template-columns: repeat(2, 1fr); } .g2 { grid-template-columns: 1fr; }
  .funnel .fr { grid-template-columns: 110px 1fr 40px; }
}
@media (max-width: 520px) { .g4, .g3 { grid-template-columns: 1fr; } }

/* ---------- Superadmin 2.0 ---------- */
.filters { padding: 14px 16px; margin-bottom: 16px; }
.fgrid { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 10px; }
.fgrid label { font-size: 12px; color: var(--muted); margin-bottom: 3px; }
.fgrid select, .fgrid input { padding: 7px 10px; font-size: 13.5px; }
.kpi-link { display: block; color: inherit; }
a.kpi-link:hover { text-decoration: none; border-color: var(--brand); transform: translateY(-1px); transition: .15s; }
.up { color: var(--green); font-weight: 600; } .down { color: var(--red); font-weight: 600; }
.big { font-size: 20px; letter-spacing: -.02em; }
.live .kpi .v { font-size: 24px; }
.chart { width: 100%; height: auto; display: block; }
.chart .grid { stroke: var(--border); stroke-width: 1; }
.chart .axis { fill: var(--muted); font-size: 10.5px; }
.chart .cur { fill: none; stroke: var(--brand); stroke-width: 2.4; stroke-linejoin: round; }
.chart .prev { fill: none; stroke: var(--muted); stroke-width: 1.6; stroke-dasharray: 5 4; opacity: .7; }
.chart .pt { fill: var(--brand); stroke: var(--surface); stroke-width: 1.4; }
.lg { display: inline-block; width: 22px; height: 0; border-top: 3px solid var(--brand); vertical-align: middle; margin: 0 4px 0 10px; }
.lg.prev { border-top: 2px dashed var(--muted); }
.tabs2 { display: inline-flex; background: var(--surface-2); border-radius: 10px; padding: 3px; gap: 2px; }
.tabs2 a { padding: 5px 12px; border-radius: 8px; font-size: 13px; font-weight: 600; color: var(--muted); }
.tabs2 a.on { background: var(--surface); color: var(--brand); box-shadow: var(--shadow); text-decoration: none; }
.cols.c24 { grid-template-columns: repeat(24, 1fr); } .cols.c7 { grid-template-columns: repeat(7, 1fr); gap: 10px; }
.col.hi .stack { background: var(--brand); border-color: var(--brand); }
.heat { display: grid; grid-template-columns: 34px repeat(24, 1fr); gap: 2px; align-items: center; }
.heat i { display: block; aspect-ratio: 1; border-radius: 3px; background: color-mix(in srgb, var(--brand) calc(var(--a) * 100%), var(--surface-2)); }
.heat .hh { font-size: 9px; color: var(--muted); text-align: center; } .heat .hd { font-size: 10px; color: var(--muted); font-weight: 600; }
.attn { display: flex; justify-content: space-between; align-items: center; gap: 10px; padding: 8px 4px; border-bottom: 1px solid var(--border); color: inherit; }
.attn:last-child { border-bottom: 0; } .attn:hover { text-decoration: none; background: var(--surface-2); border-radius: 8px; }
.attn b { font-size: 15px; }
.alr { display: flex; gap: 10px; align-items: flex-start; padding: 7px 0; border-bottom: 1px solid var(--border); } .alr:last-child { border-bottom: 0; }
.alr.big { justify-content: space-between; padding: 14px 4px; }
.typerow { display: flex; align-items: center; padding: 8px 4px; color: inherit; border-bottom: 1px solid var(--border); }
.typerow:hover { background: var(--surface-2); text-decoration: none; border-radius: 8px; }
.typerow .bar { min-width: 60px; }
table.sortable th { cursor: pointer; white-space: nowrap; user-select: none; } table.sortable th.on { color: var(--brand); }
.mini { height: 6px; background: var(--surface-2); border-radius: 99px; overflow: hidden; margin-bottom: 3px; min-width: 70px; }
.mini i { display: block; height: 100%; background: var(--brand); } .mini i.green { background: var(--green); } .mini i.amber { background: #f59e0b; } .mini i.red { background: var(--red); } .mini i.blue { background: var(--blue); }
.mh { display: flex; gap: 8px; align-items: flex-end; height: 170px; }
.mh > div { flex: 1; display: flex; flex-direction: column; align-items: center; gap: 3px; height: 100%; justify-content: flex-end; }
.mhb { position: relative; width: 100%; flex: 1; display: flex; align-items: flex-end; background: var(--surface-2); border-radius: 6px 6px 0 0; overflow: visible; }
.mhb i { display: block; width: 100%; background: var(--brand); border-radius: 6px 6px 0 0; }
.mhb em { position: absolute; left: -2px; right: -2px; height: 0; border-top: 2px dashed var(--amber); }
.mh span { font-size: 10px; color: var(--muted); }
.tline { display: grid; gap: 0; }
.tl2 { display: flex; gap: 14px; padding: 8px 0; position: relative; }
.tl2 i { width: 12px; height: 12px; border-radius: 50%; background: var(--brand); margin-top: 4px; flex: none; box-shadow: 0 0 0 4px var(--brand-soft); }
.tl2::before { content: ''; position: absolute; left: 5px; top: 22px; bottom: -8px; width: 2px; background: var(--border); }
.tl2:last-child::before { display: none; }
.tl2.plan i { background: var(--green); box-shadow: 0 0 0 4px var(--green-soft); } .tl2.alert i { background: #f59e0b; box-shadow: 0 0 0 4px var(--amber-soft); } .tl2.status i { background: var(--red); box-shadow: 0 0 0 4px var(--red-soft); }